I have always been proud of Malaysia Airlines. I refused to fly with other airlines back home during my student days in Ireland. It was the indescribable pride of flying a Malaysian brand that is truly world class, an icon that belongs to all Malaysians and by that extension (no matter how distant) ‘mine’. It represents our aspiration, dream and hope which is nothing short of an ambassador to this great nation wherever it goes.
I feel the same now, some 10 years later.
It is my hope that the new management team can restore their glorious past, keeping in mind that their rise and fall will be translated into the joy and sorrow for the millions of Malaysians who hold them close to heart.
Having said that, I also hope the government will not fumble in reforming Malaysia Airlines this time. Political expedience should not be at the expense of good business sense and the future of our national airline. Within a year, they have flip-flopped and U-turned decisions that were made after numerous alleged research, studies on the subject-making a folly of themselves and jeorpardising efforts to reform MAS at the same time.
Perhaps the airline’s adviser will do well to wake up and do his job?
We may not all have MBAs, but certainly the best interest of the airline at heart. Whoever wins the next general election must ensure that MAS is given the necessary treatment and surgery (not just a superficial make-over) to ensure the continuation and survival of it’s unrivaled service, which is truly the embodiment of the internationally renowned, sought after Malaysian hospitality.
This is Malaysia Airlines. We should never settle for anything less.